There are many platforms for building chatbots, and there are some that specialize in Facebook Messenger bots like Chatfuel , ManyChat , MobileMonkey , and more . These platforms offer advanced Facebook chatbots, with more basic features in the free version and complex chatbots available in the paid versions. If you have an active Facebook audience, it’s definitely worth including a paid chatbot in your marketing budget.
HubSpot has recently introduced
Facebook Messenger bot to its range of services. The HubSpot FB chatbot is a useful integration tool for your brand’s Facebook page and your customer service or salespeople. While it’s still in the early stages of development. Meaning it’s fairly basic, it gives you a taste of the possibilities that Facebook Messenger chatbots offer.
Start by giving HubSpot access to your Facebook mint database business page. The next step is to create a welcome message for your brand. This is the greeting a visitor will see before they decide to start chatting with your brand—it should be short. Simple, and welcoming. It should also tell the person what to expect, such as:
“Welcome to mbudo, we have many marketing ideas for you! Chat with us.
After the greeting, the user should click “Get Started” to start a chat with your brand. This is where your auto-reply comes into play. The auto-reply is an instant message that will be the first block of information what you should know about lead sources you give to the visitor. Right now, HubSpot only offers 1 auto-reply in the current version of its Facebook Messenger bot. So to have a longer conversation with FB users. You’ll need to send these messages to your customer support or sales team (only available with the HubSpot Sales Hub ). You can find an example of an auto-reply below:
a chatbot for facebook in hubspot
A cool feature about the HubSpot Facebook chatbot is that it japan data offers a shareable URL to connect visitors with your chatbot. Share it via web, email, SMS, or a QR code, and people will be able to jump right into your FB Messenger chat. Need help setting up your first HubSpot Messenger bot? Check out this guide or let mbudo do the work for you. We have experience with Facebook and web chatbots.