Ease of Use
All of us who work with Doppler every day always have the same goal in mind: simplicity in using the tool. That is what sets us apart from our competitors; and that is precisely why in all our communications we say that Doppler is Email Marketing Made Simple.
So, are we doing our job right? Do our users think the tool is easy to use? We wanted to clear up this doubt and asked our clients how easy they found our application to use . The results? Here they are:
Ease of Use Results
Only 7% consider the app to be somewhat or not at all easy to use! A advertising database nd while this percentage is low and leaves the app in a positive light, we will continue to strive to get that number down to 0. And then we will work to keep it there!
Performance of our Support Team
Sebastian , Claudio , Mariana and Eric are part of our Support Team. And, although we know the excellent disposition with which they have to resolve all the queries received, we wonder: do our clients think the same?
That’s why we decided to find out how you would rate our Customer Service. And guess what? You thought the same as us: No one rated it as bad and only 1.3% rated it as average!
Results Support
We congratulate the entire Support Team for their dedication and the excellent performance they have had during all these years of work.
Support Team
Would our clients recommend us?
A good metric to measure the success of your product or service is to find out if your current customers usually recommend you or are thinking of replacing you. That is why we asked our users how likely they would be to recommen database d d our tool . And the results were…
Results Recommendation
Our goal is to have 100% of our customers recommend us. So we wil play around with the l continue to strive to meet the expectations of absolutely all of our users. Let’s go for more!
Integrations with other tools
We love to update ourselves every day to keep up with the needs of the market. And, precisely for this reason, we decided to ask our users what other tools or applications they would like to integrate with Doppler . Some of the answers have been:
– Social Networks: This was, without a doubt, one of the most requested integrations. To all those who have requested it, we inform you that Doppler currently has a type of Social Campaign that allows you to easily integrate the content sent with Social Media.