Public bodies and public administrations needed to communicate with citizens in. A timely and clear manner during the months of the emergency. Now they find themselves having to face a new challenge, namely streamlining processes. Facilitating procedures and keeping a communication channel open with citizens . Thanks to Esendex’s mobile marketing and SMS solutions for public bodies and public administrations, all this is easily achievable.
SMS communications for public bodies
First of all, let’s try to take email marketing service understand what kind of communications public bodies need to conduct towards citizens. Then let’s see which mobile marketing tool best suits each communication.
Communicating in an emergency
From experience, we know that emergency and alert communications are absolutely essential. From weather alerts, to notices of work in progress, from school closures. To localized fire warnings and failures in energy, gas or water supplies. In all these cases, thanks to SMS, it is possible to reach citizens of all ages. Who do not need to have specific apps or an internet connection.
Courtesy notices, such as appointment reminders
Citizens turn to public bodies to manage bureaucratic procedures, which involve long and complex processes. This means that several weeks or months may pass from the start to the conclusion of the procedure, depending on its complexity. The public body can therefore consider sending an SMS for each step of the procedure . For example, to confirm the start of the bureaucratic procedure, to request new documents needed to proceed, through a Mobile Journey , and finally to confirm that the procedure has been successfully completed. In this way, the citizen will be reassured about the progress of the process.
Another example concerns visits to public offices to xiaohongshu kuaishou from request documents or renew an identity card. Today more than ever it is important that these appointments are managed in the best possible way to avoid crowds, queues, missed appointments and therefore discontent. In this case too, Esendex solutions can be a valuable ally.
SMS for public bodies for electoral or political communications
SMS communications from public administrations in the political and electoral sphere can concern potential extraordinary openings of the competent india data municipal offices for the collection of electoral cards, or a change of polling stations, or even promote the importance of actively participating in voting. Finally, SMS for public bodies can be used to communicate directly with the volunteers of the electoral and counting committee.